SAFETY FIRST · AURORA

Fallen and hazardous trees

What to do when a tree falls or appears hazardous in Aurora, including utility and public-property contacts.

THE AURORA FIELD GUIDE

AT A GLANCE

Keep people clear of damaged trees and lines first. Contact the utility or emergency authority for electrical and immediate life-safety hazards.

PAUSE AND CHECK SAFETY

Keep clear of unstable limbs and electrical lines.

Downed or threatened power lines belong with the utility or emergency authority. For other hazards, document conditions only from a safe place.

ComEd reporting ↗
01

Make the area safe

Keep people away from unstable limbs and downed wires. If a wire is down, leave the area and report it to ComEd. For an immediate life-safety emergency, call emergency services.

Sources: ComEd outage and wire reporting

02

Document before cleanup

If safe, photograph the damage, note the location and contact your insurer before major nonurgent cleanup. Ask a provider to separate stabilization, removal, haul-away and stump work in the scope.

03

Public property

Aurora directs reports of damage to public property, including downed public trees, to its myAurora 311 portal.

Sources: Aurora storm damage reporting

BEFORE YOU DECIDE

Ask for a written scope.

Confirm what work is included, who handles debris, and whether permit or utility coordination applies. Compare provider credentials and availability directly.

YOUR NEXT STEP

Start with the right situation

Choose the guide that fits your tree concern, then use its checklist when speaking with a provider.

Explore tree situations
Independent referral guide. Participating independent providers perform any tree work. Read the disclosure.