HOMEOWNER FIELD GUIDE

Contact and request connection

Learn the current status of independent-provider referrals and how to prepare a tree-work request.

THE AURORA FIELD GUIDE

AT A GLANCE

Use this guide to prepare specific questions and compare independent providers on the same facts.

HOMEOWNER QUESTIONS

Ask who performs the work, what is included, and which approvals apply.

A written proposal helps compare independent providers on the same facts.

01

Referral channel pending

This site is not yet accepting consumer requests or phone calls. No form on this page transmits a request. When a verified referral route is activated, this page will explain who receives the information and link to the privacy policy.

02

Prepare details

Note the property location, tree condition, nearby wires or structures, safe access, and whether the tree appears to be public or private. For a wire emergency, contact ComEd directly.

Sources: ComEd outage reporting

BEFORE YOU DECIDE

Ask for a written scope.

Confirm what work is included, who handles debris, and whether permit or utility coordination applies. Compare provider credentials and availability directly.

YOUR NEXT STEP

Start with the right situation

Choose the guide that fits your tree concern, then use its checklist when speaking with a provider.

Explore tree situations
Independent referral guide. Participating independent providers perform any tree work. Read the disclosure.